Priscilla Ho is a Senior Design Researcher and Service Designer based in Vancouver, Canada.

I am a strategist and hands-on problem-solver who collaborates with complex organizations to streamline customer experiences. Facilitating stakeholder workshops to garner alignment is my jam. People love working with me to bring those Eureka! moments to life.

Global brand sprints

Iterative design sprints for product innovation.

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TELUS Strategy

Taking Multi-Suite services to the next level.

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ASAP E-COMMERCE

Bringing 5,000 vendors into 1 easy-to-compare marketplace.

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Province of BC

Applying service design to enhance public trust.

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HCI Paper in ACM

Finding flow using embedded interaction.

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